Contact Us

Address: FuturesMansion,No.30 ShangwuWaihuanRoad, ZhengdongNewDistrict, Zhengzhou, P.R. China     450018

Hotline: 86-371-65610800    12386

Email address: query@czce.com.cn  

Fax: 0371-65613068

Executive Office (CPC Committee Office)

Roles and Responsibilities: Supporting the CPC Committee, the executive team and the Board, managing operational documents and the OA system, responsible for supervision, coordination, information editing and submission, key visit reception, public relations management, foreign affairs and international communication & cooperation, complaints handling, etc.

Office Address: 23rd Floor, Zhengzhou Futures Tower

Tel: 86-371-65610069

Commodities Department I

Roles and Responsibilities: Responsible for research of new futures and options products, listing of new products and the handover of newly listed contracts, etc.

Office Address: 19th Floor, Zhengzhou Futures Tower

Tel: 86-371-65610325/65610956

Commodities Department II

Roles and Responsibilities: Responsible for analysis, research, and maintenance of related products, and providing business support for market promotion and service of related products, etc.

Office Address: 9th Floor, Zhengzhou Futures Tower

Tel: 86-371-65612879/65610979 (Urea);

      86-371-65612887/65610258 (Early Rice/Late Indica Rice/Japonica Rice/Wheat PM/Wheat WH);

      86-371-65613289/65613877 (Apple/Chinese Jujube);

      86-371-65613871 (White Sugar);

      86-371-65610565/65613873 (Rapeseed/Rapeseed Oil/Rapeseed Meal/Peanut Kernel);

      86-371-65612887/65612511/65610212 (Insurance + Futures)

Commodities Department III

Roles and Responsibilities: Responsible for analysis, research, and maintenance of related products, providing business support for market promotion and service of related products, etc.

Office Address: 8th Floor, Zhengzhou Futures Tower

Tel: 86-371-65612653 (PX);

     86-371-65613875 (PTA);

     86-371-65612835 (Polyester Staple Fiber);

     86-371-65613973 (Bottle-Grade PET Resin);

     86-371-65610965/65612751 (Cotton/Cotton Yarn);

     86-371-65613399 (Soda Ash);

     86-371-65612793 (Flat Glass);

     86-371-65610974 (Sodium Hydroxide);

     86-371-65612916 (Methanol);

     86-371-65612785 (Thermal Coal/Propylene);

     86-371-65610831/65612617 (Manganese Silicon/Ferrosilicon);

 

Futures Derivatives Department

Roles and Responsibilities: Responsible for industrial market expansion, industrial clients development and maintenance, international business development, and OTC business research and development, etc.

Office Address: 18th Floor, Zhengzhou Futures Tower

Tel: 86-371-65610128/65612968 (Institution);

       86-371-65610616 (International business);

       86-371-65612877 (OTC account opening, CA certificate application, and signing off bank documents);

       86-371-65610975/65612739/65612585/65610612 (OTC business development and cooperation);

       86-371-65610044/65610238 (OTC market promotion)

Market Development Department

Roles and Responsibilities: Responsible for industrial market expansion, industrial clients development and maintenance, etc.

Office Address: 8th Floor, Zhengzhou Futures Tower

Tel: 86-371-65611285/65610961 (Events for "provide services for the industry, the sectors and related enterprises" );

      86-371-65612862/65610532 (Industry-specific business);

      86-371-65610811/65612795 (Industrial base business);

      86-371-65613988/65613983 (Consulting services for business expansion in other industries)

Member Management Department

Roles and Responsibilities: Responsible for membership management, daily supervision and inspection of members, investor education and qualification training programs, member services, construction of member supervision system, market publicity and public opinion management, ZCE public communication, etc.

Office Address: 19th Floor, Zhengzhou Futures Tower

Tel: 86-371-65612519/65612868 (Member services);

      86-371-65610392/65610550 (Membership/seat);

      86-371-65612758 (Investor education);

      86-371-65612523/65610521 (Public communication)

Email:huiyuanbu@czce.com.cn

Trading Department

Roles and Responsibilities: Responsible for account opening and daily trading business, analysis and management of market operation, research and operational management of market maker business,research of trading mechanism innovation,trading system demand management, etc.

Office Address: 19th Floor, Zhengzhou Futures Tower

Tel: 86-371-65612192/65610856 (Transaction parameter management);

      86-371-65612967/65612893 (Market maker business);

      86-371-65610660/65612905 (Account opening)

Email:zcekh@czce.com.cn (Account opening);

            jyb@czce.com.cn (Others)

Clearing Department

Roles and Responsibilities: Responsible for trading settlement & delivery settlement, warehouse receipt management, settlement funds management, settlement risk control, research of settlement system innovation, settlement system demand management, etc.

Office Address: 18th Floor, Zhengzhou Futures Tower

Tel: 86-371-65612917/65612919/65612503/65610525 (Warehouse receipt business; trading and delivery calculation business; assets pledged as margin) ;

      86-371-65612816/65612935/65612830 (Portfolio margin business);

      86-371-65613170/65610759 (Member deposits and withdrawals);

      86-371-65613170/65612930/65612791/65612522 (Account management of bank-futures fund transfer system, warehouse funds business, depository banks and confirmation, etc.);

      86-371-65610635/65613170 (Member transaction fees invoicing)

Email:clearing@czce.com.cn: Warehouse receipt business, trading and delivery calculation, and funds business (24 hours)

Delivery Department

Roles and Responsibilities: Responsible for delivery warehouse management, standard warehouse receipt management, delivery inspection and management, delivery information management and delivery innovation research, delivery business maintenance, delivery system demand management, etc.

Office Address: 9th Floor, Zhengzhou Futures Tower

Tel: 86-371-65610883、65610896 (White Sugar);

      86-371-65610883、65612873 (Apple);

      86-371-65610563/65613011 (Cotton/Cotton Yarn);

      86-371-65610970 (Chinese Jujube);

      86-371-65610691 (Peanut Kernel);

      86-371-65610927 (Rapeseed/ Rapeseed Oil/ Rapeseed Meal;

      86-371-65612139 (Common Wheat/Strong Gluten Wheat/ Early Rice/Late Indica Rice/ Japonica Rice);

      86-371-65612815 (PTA);

      86-371-65612956 (Polyester Staple Fiber);

      86-371-65611908、65612835 (Methanol);

      86-371-65612835、65612952 (Urea);

      86-371-65611661 (Flat Glass);

      86-371-65612838 (Soda Ash);

      86-371-65612101、65612835 (Thermal Coal);

      86-371-65612952、65611908 (Manganese Silicon/Ferrosilicon);

      86-371-6561033 (Caustic Soda);

      86-371-65612956 (P-xylene)

Standby Hotline: 86-371-65612105

Market Surveillance Department

Roles and Responsibilities: Responsible for real-time monitoring and trading risk analysis, illegal trading investigation and handling, trading behavior supervision and risk management, real-time monitoring management system construction and daily maintenance, etc.

Office Address: 20th Floor, Zhengzhou Futures Tower

Tel: 86-371-65611362 (Actual control relationship management);

      86-371-65610806 (Hedging business);

      86-371-65610803 (Programmed trading reporting)

Information Technology Department I

Roles and Responsibilities: Responsible for overall planning of IT and Fintech, IT systems construction, software project management, data governance, Fintech application project construction, etc.

Office Address: 16-17th Floor, Zhengzhou Futures Tower

Tel: 86-371-65610161

Information Technology Department II

Roles and Responsibilities: Responsible for IT system operation & maintenance management, information security management, etc.

Office Address: 16-17th Floor, Zhengzhou Futures Tower

Tel: 86-371-65610688 (Trading system standby team);

      86-371-65610536/65610671 (Trading service);

      86-371-65610589/65610839 (Remote seat);

      86-371-65610732/65610319 (Dedicated line for members);

      86-371-65610539/65610231 (Settlement statement);

      86-371-65610978/65610261 (Member service system and warehouse system);

      86-371-65611290/65610756 (Website service)

Legal Affairs Department

Roles and Responsibilities: Responsible for research and planning, ZCE system coordination, legal affairs, compliance management and disciplinary proceedings, etc.

Office Address: 20th Floor, Zhengzhou Futures Tower

Tel: 86-371-65612906

CPC Affairs Department

Roles and Responsibilities: Responsible for CPC affairs and management at company level, propaganda and education, CPC and CCYL organization and management, corporate culture construction, ZCE reputation and image management and rural revitalization assistance, etc.

Office Address: 18th Floor, Zhengzhou Futures Tower

Tel: 86-371-65610365

Disciplinary Inspection Office

Roles and Responsibilities: Responsible for CPC integrity construction, education&promotion of integrity construction, supervision and compliance, investigation and handling of discipline-violating cases, and the organization of Discipline Department of ZCE, etc.

Office Address: 17th Floor, Zhengzhou Futures Tower

Tel: 86-371-65610865

Hotline: 0371-65610990

Email: zssjb@czce.com.cn

Human Resource Department (CPC Organization Department)

Roles and Responsibilities: Responsible for HR planning and organizational design, personnel recruitment and allocation, supervision,and management of executives, Party organization &construction at company level, remuneration and bonus management, performance management, education and training management, personnel management, etc.

Office Address: 21st Floor, Zhengzhou Futures Tower

Tel: 86-371-65610603

Finance Department

Roles and Responsibilities: Responsible for accounting, management of financial revenues and expenditures and self-owned funds, budget and final accounts, tax management, comprehensive financial statistics and system construction, investment management, etc.

Office Address: 21st Floor, Zhengzhou Futures Tower

Tel: 86-371-65610913

Finance Department

Roles and Responsibilities: Responsible for the establishment of audit system, accountability audit, audit of specific projects, audit rectification, post-evaluation of significant financial matters, Board of Supervisors services, etc.

Office Address: 18th Floor, Zhengzhou Futures Tower

Tel: 86-371-65610608

The R&D Centre in Beijing

Address: No.18 Wanshousi Beili, Haidian District, Beijing

Tel: 86-10-68458428

The Service and &Development Centre in Shanghai

Address:20/F, Lujiazui Business Plaza, No.1600 Century Avenue, Pudong New Area, Shanghai

Tel: 86-21-58956883

The Service and &Development Centre in Urumqi

Address: Room 1801, Finance Building, No.53 Jinyin Road, Tianshan District, Urumqi, Xinjiang Uygur Autonomous Region

Tel: 86-991-8831363

Singapore Representative Office

Address:Ocean Financial Center Level 37, 10 Collyer Quay, Singapore 049315

Tel: +65 96355266/+65 981990519